Case · Auto Repair
Tito's Automotive Services
Strategic Sync··5 min read
Outcome
$28K
Recovered after-hours revenue (90 days)
Stack
FreeSWITCH, OpenAI Realtime, Cal.com, ShopMonkey API
Date
February 2026
The shop was open 8am–6pm but their busiest call window for service-quote inquiries was 6:30pm–9pm — when adults got home from work and remembered the check-engine light. Voicemail-to-email captured maybe 1 in 5 of those leads.
Now the AI agent answers, gathers vehicle + symptom info, books a real slot in Cal.com synced to the shop's ShopMonkey calendar, and texts a confirmation.
Body to be expanded by Chad before launch. Placeholder content.